Come Work With Us
As we grow and prepare to elevate our impact, we are seeking a dynamic and resourceful Business and Program Operations Manager to join our team. This position will play a pivotal role in ensuring the organization operates efficiently and sustainably while advancing its mission.
About Us
Vernon County Energy District is a non-profit organization driven by a passionate and dedicated group of volunteers. Our mission is to help the citizens of Vernon County achieve energy independence, reduce costs, improve their quality of life, and build a healthier, more resilient future.
As we grow and prepare to elevate our impact, we are seeking a dynamic and
resourceful Business and Program Operations Manager to join our team. This position will play a pivotal role in ensuring the organization operates efficiently and sustainably while advancing its mission.
Our work has contributed to climate and social impact wins such as supporting clients to create more comfortable and resilient homes, drive down energy use, and keep more money in their pockets. We aim for a positive transformation by making a systemic impact rather than just incremental changes. If you want to contribute your talents and skills to a job that makes a real difference in people’s lives, this job is for you.
Position Overview
The Business and Program Operations Manager will oversee the operational, financial, and programmatic aspects of the organization. This role requires a proactive, organized, and adaptable individual who thrives in a fast-paced, mission-driven environment. The ideal candidate will bring expertise in nonprofit operations, customer service, and strategic planning, and will work closely with the Board of Directors to take the organization to the next level.
We respect employees’ desire for work/life balance, workplace flexibility, and growth/advancement opportunities. As an important team member, your input will be valued as we collectively strive to make meaningful and lasting change.
Key Responsibilities
Organizational Operations
- Identify and recommend pertinent organizational policies for Board approval.
- Develop and maintain organizational processes and systems to ensure smooth
operations.
- Ensure the office environment is comfortable, organized, and conducive to
productivity.
Financial Management
- Create and manage organizational and program budgets
- Track financial performance and provide regular reports to the Board
- Ensure compliance with grant metrics, reporting, and other funding requirements
Program Management
- Build on current processes to monitor and evaluate program outcomes.
- Maintain accurate client data to support grant compliance and reporting.
- Contribute to the effectiveness of the customer relationship management (CRM)
platform.
Communication and Customer Service
- Provide excellent customer service through phone, text, and email
communication.
- Serve as the main point of contact for clients, partners, and stakeholders
Digital and Marketing Support
- Update and maintain website content to reflect current programs, events, and
resources.
- Support the organization’s digital presence and online platforms.
Strategic Development
- Collaborate with the Board to develop and execute strategies that advance the organization’s mission.
- Identify opportunities for growth, partnerships, and innovation to expand impact.
Qualifications
Education and Experience
- Bachelor’s degree in Business Administration, Nonprofit Management, or a
related field (or equivalent experience).
- At least 3 years of experience in nonprofit operations, program management, or a similar role.
Prefered Qualifications
- Experience with grant writing and reporting.
- Familiarity with nonprofit policies and compliance requirements.
- Proficiency in data analysis and visualization tools.
Compensation and Benefits
- Salary: $60,000 – $75,000
- Benefits: PTO, flexible schedule
- Work/life balance and workplace flexibility
- Opportunities for growth and advancement
Skills and Abilities
- Strong organizational and project management skills.
- Proficiency in financial management, including budgeting and reporting.
- Excellent written and verbal communication skills.
- Experience with CRM platforms and digital tools.
- Proficiency in website content management systems (e.g., WordPress).
- Ability to work independently and collaboratively in a team environment.
- Strong problem-solving and decision-making skills.
- Commitment to the mission and values of the organization
Application Process
To Apply, Please have the following
- Resume
- Cover Letter highlighting your experience and alignment with the organization’s
mission - References (optional at this time)
Applications will be reviewed on a rolling basis. Please send application materials to
info@vced.energy with the subject line
“Business and Program Operations Manager
Application.”